Got Questions?
What is Banter Grail?
Banter Grail is a UK clothing brand creating funny T-shirts and hoodies inspired by life on the tools, site banter and proper British graft.
Whether you're a sparky, plumber, builder, chippy or know someone who is, we've got gear designed to raise a laugh on and off the job.
How long does shipping take?
All Banter Grail products are made to order.
Orders are typically produced within 1–2 business days and delivered within 3–5 business days after dispatch.
You'll receive a tracking email as soon as your order ships.
Do you offer free shipping?
Yes. We offer FREE UK shipping on orders over £50.
For orders under £50, standard UK shipping is £3.99.
Can I track my order?
Absolutely.
Once your order has been dispatched, you'll receive a tracking link via email so you can follow your delivery every step of the way.
Do you ship internationally?
Currently, we focus on serving customers in the UK.
If you're located outside the UK and would like to place an order, please contact us at info@bantergrail.co.uk.
What is your returns policy?
As all items are made to order, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Ordering the wrong item
Please check sizing information carefully before ordering.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, misprinted or incorrect, please contact us within 14 days of delivery at:
Please include your order number and clear photos of the issue. We'll review the problem and arrange a replacement or refund where appropriate.
How do I start a return or report an issue?
Email us at:
Please include:
- Your order number
- A description of the issue
- Photos if applicable
Please do not send items back without contacting us first.
How do refunds work?
If a refund is approved, it will be issued to your original payment method.
Depending on your bank, it may take several business days for the funds to appear in your account.
Is my payment secure?
Yes.
All payments are processed through secure, encrypted payment providers. Your payment information is never stored by Banter Grail.
Why choose Banter Grail?
✔ Funny tradesman designs you won't find everywhere
✔ Premium quality T-shirts and hoodies
✔ Secure checkout and tracked delivery
✔ UK-based brand
✔ Built tough. Made for banter.
