RETURNS

Returns & Refunds

At Banter Grail, all products are made to order especially for you.

Because of this, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Ordering the wrong item

Please check all sizing information carefully before placing your order.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery at:

info@bantergrail.co.uk

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item

We'll review the issue and, where appropriate, arrange a replacement or refund.

Please do not send items back without contacting us first, as unauthorised returns may not be accepted.

If you have any questions, we're always happy to help.

Banter Grail
Built tough. Made for banter.