Shipping policy
Order Processing
All Banter Grail products are made to order.
Orders are typically processed within 1–2 business days before being dispatched.
During busy periods, processing times may be slightly longer.
Shipping Rates
Standard UK Shipping: £3.99
FREE UK Shipping on all orders over £50.
Shipping rates are calculated at checkout where applicable.
Delivery Times
Once dispatched, orders are typically delivered within 3–5 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, including courier delays and peak periods.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
Banter Grail is not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Orders
If your order has not arrived within the expected timeframe, please contact us at:
We'll be happy to investigate and assist where possible.
Banter Grail
info@bantergrail.co.uk
www.bantergrail.co.uk
